Terms & Conditions

Ibiza Yachts Hire operates ibizayachsthire.com, a booking platform for crewed yacht and boat charters in Ibiza, Spain. We present a fleet of 101 yachts, ranging from day-boats to superyachts and catamarans, with day rates starting from €1,700.

We act as the charter operator you deal with directly for the vessels listed on the site. These terms apply to the contract between you and Ibiza Yachts Hire for the charter you book, regardless of whether you reached us through the enquiry form, email, phone or WhatsApp.

Nothing on ibizayachsthire.com can be paid for or booked automatically online. You tell us what you need through the enquiry form, or by contacting us directly, and we prepare a quotation covering the yacht, dates, guest numbers, price and any extras you have requested.

A booking only becomes binding once you have accepted that quotation and we have confirmed it to you in writing, by email or WhatsApp. Until that confirmation is sent, any availability shown on the site, or mentioned in conversation, is indicative only and may change.

The price quoted for your charter covers the yacht, crew and the inclusions stated in that quotation. It does not automatically include fuel, marina or berthing fees, an advance provisioning allowance on larger yachts, catering, or any other extras.

Any such item is charged only if it appears in your quotation, with its own amount or basis stated there. We do not add charges that were not part of what you accepted when confirming your booking.

For day charters, the full charter fee must be paid before the booking is confirmed. For charters of two days or more, a 50% deposit confirms the booking, with the balance due as set out in the quotation for that charter.

Since payments are not processed through the website, we will tell you, at quotation stage, how and when to pay. Confirmation of your booking only takes effect once the required payment or deposit has been received.

If you cancel the charter more than 7 days before the departure date, you receive a full refund. If you cancel between 48 hours and 7 days before departure, you receive a 50% refund. If you cancel less than 48 hours before departure, no refund is due. Refunds, where applicable, are returned to your original payment method within 14 business days.

Because charter yachts and crew are reserved for a specific date, the 14-day right of withdrawal that normally applies to distance contracts under Directive 2011/83/EU does not apply here. Under Article 16(l) of that Directive, and under Article 103(l) of Royal Legislative Decree 1/2007 as applied in Spain, leisure services supplied on a specified date or period are excluded from that right. The cancellation tiers above are our own voluntary policy, offered in place of a statutory withdrawal right.

If you need to change dates or guest numbers before departure, contact us as early as possible; we will try to accommodate the change, subject to the yacht's availability and, where relevant, a revised quotation.

We may cancel or postpone a charter where the captain or the relevant port authority considers that weather or sea conditions make sailing unsafe, where a technical issue with the yacht prevents it from sailing safely, or where another event beyond our reasonable control — such as a port closure or official restriction — makes the charter impossible to carry out as planned.

In any of these situations, you choose between a free new date for the same charter or a full refund. This choice is yours; we will not impose one option over the other. The captain's judgement on whether conditions are safe to sail is final and is made to protect everyone on board.

The number of guests on board can never exceed the licensed capacity of the yacht you have booked, as stated in your confirmation. This limit exists for safety reasons and cannot be adjusted on the day.

The crew may refuse to allow anyone to board, or may ask them to disembark, if their behaviour or condition puts the safety of passengers, crew or the vessel at risk. This applies regardless of how the person arrived at the booking.

The captain is responsible for the safety of the yacht, crew and everyone on board, and holds final authority over all decisions affecting navigation, mooring, weather response and the conduct of the charter.

Instructions given by the captain or crew for safety reasons must be followed at all times. This includes decisions to shorten, delay, reroute or end a charter early if conditions require it.

Any itinerary agreed in your quotation is planned in good faith but remains subject to weather, sea conditions, port availability and the captain's assessment on the day.

We will try to follow your preferred route and stops wherever safely possible, but the captain may alter the itinerary, including anchorages and timings, if circumstances on the water make this necessary.

You and your guests are expected to treat the yacht, its equipment and the crew with care and respect. Reasonable instructions from the crew about safety equipment, smoking areas, water toys and similar matters must be followed.

You are responsible for any damage to the yacht or its equipment caused by you or your guests beyond normal wear and tear, and this may be charged separately from the charter fee. Ibiza Yachts Hire is not responsible for personal belongings brought on board; we recommend keeping valuables with you and arranging your own travel insurance.

We arrange and operate your charter with qualified crew and properly maintained vessels, but sailing carries inherent risks that cannot be entirely eliminated, including weather, sea conditions and the actions of other vessels. Our liability to you is limited to losses that are a direct and foreseeable result of our failure to provide the charter as confirmed, and does not extend to indirect losses such as missed connecting travel or lost enjoyment.

If something during your charter falls short of what was agreed, tell the captain or crew at the time if possible, and follow up in writing to [email protected] as soon as you can afterwards. We will look into the matter and respond to you directly rather than through an automated process.

The content of ibizayachsthire.com, including yacht descriptions, images and pricing, is provided to help you choose and enquire about a charter; it may be updated at any time and does not itself constitute a binding offer until we confirm a specific booking in writing. You may not copy or reuse the site's content for commercial purposes without our agreement.

These terms, and any charter booked through Ibiza Yachts Hire, are governed by Spanish law. Any dispute that cannot be resolved directly between us will fall under the jurisdiction of the courts of Spain, without prejudice to any mandatory consumer protection rules that may apply in your favour.

We may update these terms from time to time to reflect changes in our services or in the law. The version published on ibizayachsthire.com at the time you confirm a booking is the one that applies to that charter.