Privacy Policy

The controller is Ibiza Yachts Hire, the brand under which ibizayachsthire.com offers crewed day charters and longer charters in Ibiza. No company registration number or office address is published on the site, and we have not invented one for this policy.

For any matter relating to your personal data, write to [email protected]. This is also the address to use for booking questions, as the two are often handled together.

• Enquiry form: name, email, optional phone number, the yacht chosen if any, charter start and end dates, number of guests, your free-text message, plus the page you were on and the site that referred you.
• Direct messages: anything you tell us by phone, by WhatsApp or by email when you reach out outside the form.
• WhatsApp click record: before WhatsApp opens, the site logs the page URL, the referring site, your browser language and the prefilled message text in our booking system.
• Visit measurement: pages viewed, time spent, referring site, campaign parameters from the link (UTM or ad click id), device type, browser, operating system, screen size, browser language and the country worked out from your IP address; the IP address itself is not stored.
• Browser storage: a flag that you closed the cookie notice, a temporary note of the yacht you clicked on so the form can prefill it, and a random visitor/session identifier used only for visit measurement.
• Server logs kept by our hosting provider: IP address, time, page requested and browser, kept briefly for security.

• To answer your enquiry and prepare a quote: this is a pre-contractual step taken at your request.
• To manage a confirmed charter, including the involvement of the captain or driver who will run it: this is necessary to perform the contract.
• To keep server logs and link visit-measurement data to the channel that brought an enquiry (form, phone or WhatsApp): our legitimate interest in keeping the site secure and understanding how enquiries reach us, without building individual profiles beyond that.
• To record guest names once a charter is confirmed, because the captain must present a crew list to the Ibiza port authorities before departure: a legal obligation under Spanish maritime rules, and booking records are also kept to meet tax and accounting duties.

We do not use personal data for automated decisions and we do not send marketing emails unless you specifically ask for them.

• Our own team, who receive enquiries through an internal messaging tool so we can reply quickly.
• The captain or driver assigned to a confirmed charter, who needs guest names, dates and guest numbers to run it and to prepare the crew list.
• Our hosting provider, which stores the static website and the standard server logs.
• Google, which serves the web fonts used on the site and therefore receives the visitor's IP address, and jsDelivr, which serves the library used for the phone-number field in the enquiry form; neither sets cookies on our behalf.
• WhatsApp, operated by Meta, if you choose to start a conversation there; that exchange is governed by WhatsApp's own privacy policy, not this one.

We do not sell personal data to anyone.

Loading fonts from Google and the phone-field library from jsDelivr can involve sending your IP address to servers located outside the European Economic Area, as a normal part of how those services deliver content. If you open a WhatsApp conversation with us, that conversation is handled by Meta under its own policy and may likewise involve processing outside the EEA. We have not arranged any other international transfer of personal data.

• Enquiries that do not turn into a booking are deleted after 24 months.
• Records of confirmed bookings are kept for as long as tax and accounting rules require.
• Server logs are kept for a short period, only as long as needed for security.
• The visitor/session identifier used for visit measurement expires 30 days after your last visit and can be cleared from your browser at any time.
• The note of your chosen yacht is removed as soon as you close the tab or send the form; the cookie-notice flag stays until you clear your browser storage.

The site is a static website, and access to the booking system and internal messaging tool is limited to our team. Server logs are kept only briefly and used for security purposes. We never take payment for a charter through the website, so no card details pass through ibizayachsthire.com at any point; all bookings are confirmed in writing after a quote.

You can ask us to access, correct, erase or restrict the personal data we hold about you, object to our use of it, or request a copy in a portable format. Where our use relies on your consent, you may withdraw it at any time without affecting what was done before.

Send your request to [email protected]. We may ask you to confirm your identity before acting on it, and we will respond within one month.

If you believe your data has not been handled properly, you can lodge a complaint with the Agencia Española de Protección de Datos (AEPD) at www.aepd.es.

Our charters and this website are intended for adults making travel arrangements, and we do not knowingly gather data from children through the enquiry form or WhatsApp.

We may update this policy if the way the site or our booking process works changes. The version published on ibizayachsthire.com is always the one that applies, and this page operates under Regulation (EU) 2016/679, known as the GDPR, together with Spanish Organic Law 3/2018, of 5 December, on the Protection of Personal Data and the Guarantee of Digital Rights (LOPDGDD).